There are many services being offered by STC such as internet packages continue to deduct the balance of users, many of us want to know how to deactivate or stop all STC services through a deactivation code.
Recently many customers have launched complaints against STC as many faces an uninformed deduction of balance from their prepaid accounts. One major reason for the deduction of balance is that customers subscribe to some STC services without their knowledge. In order to get rid of this problem, they will have to deactivate or stop all STC services through a deactivation code.
How to deactivate/stop all STC services with a code?
- How to deactivate/stop all STC services with a code?
- STC Customer Service
The first step to deactivate or stop all STC services such as internet package through a deactivation code, you need to send a blank message to 800444 and 800828. You will receive a reply message from that same number. You may get the reply in a minute or sometimes it can take a day.
When you receive the reply, it is a detailed message showing all the services that you have subscribed to date along with the codes to deactivate all of them.
In the next step to deactivate or stop all STC services such as internet package, you need to unsubscribe all the unnecessary services that you don’t want anymore through a deactivation code. Write “U” with space and the “unsubscription code”.
You can continue to repeat the process until you receive a message that “No subscription to any channel in this service”.
Another way to deactivate or stop all STC services such as internet package is to call the customer care center on 902 or you can visit the nearest customer care center.
In case you are not interested in using the STC SIM card, you can cancel or deactivate it very easily using the procedure we have explained in this article.
STC Customer Service
There is no doubt that STC has the best coverage in Saudi Arabia among all other networks but their real issue is the customer service. Talking about my personal experience, I called them at least 25 times to deactivate or stop all STC services from my connection but they were not canceled.
I registered many complaints to them to resolve my problem but every time the complaint was closed without resolving the issue. On my next call, they always used to ask me to make a new complaint about the same issue.